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Customer Service Index Ranking Luxury Brands

Select year:

Year
: 2014
By
: J.D. Power and Associates
Website
PDF Report
Region
: USA
Ranking Type
: positive


Satisfaction ranking among vehicle owners who visit a service department for maintenance or repair work. Five measures are examined to determine overall customer satisfaction with dealer service: service quality, service initiation, service advisor, service facility and vehicle pick-up.

 
Name
Score
(1:1000)
Last
SyncForce Customer
2
868
6
SyncForce Client
3
867
1
5
865
8
6
853
3
7
848
-
8
847
7
10
843
4
11
840
10
12
805
11