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Prospect Satisfaction Index (PSI)| 2017

Annual U.S. auto industry benchmarking study measures how each brand's dealerships treat car shoppers. The independent study sent over 3,000 hired anonymous "mystery shoppers" into auto dealerships nationwide, then used the patent-pending PSI process to compile the results into an accurate measurement of how each brand's dealerships treat car shoppers.
Region:USA
Ranking Type:positive
 
Name
Score
()
Last
SyncForce Customer
2
112
2
4
108
4
5
106
11
6
106
12
7
105
5
8
105
19
9
105
20
10
105
21
11
104
6
12
104
15
13
104
17
14
104
18
15
104
16
16
104
8
17
103
22
18
103
10
19
103
24
20
103
13
22
102
14
23
102
28
24
102
26
25
102
9
26
102
27
27
101
30
28
101
31
29
100
25
32
95
29