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Customer Service Index Ranking Mass Market Brands| 2010

Satisfaction ranking among vehicle owners who visit a service department for maintenance or repair work. Five measures are examined to determine overall customer satisfaction with dealer service: service quality, service initiation, service advisor, service facility and vehicle pick-up.
Region:USA
Ranking Type:positive
 
Name
Score
(1:1000)
Last
SyncForce Customer
1
815
2
808
3
805
5
786
7
783
9
771
12
760
15
749
17
741
18
739
19
731
20
731
21
720
22
717
23
693
24



25