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Customer Service Index Ranking Luxury Brands| 2012

Satisfaction ranking among vehicle owners who visit a service department for maintenance or repair work. Five measures are examined to determine overall customer satisfaction with dealer service: service quality, service initiation, service advisor, service facility and vehicle pick-up.
Region:USA
Ranking Type:positive
 
Name
Score
(1:1000)
Last
SyncForce Customer
1
861
1
3
849
2
4
838
4
5
836
7
6
828
10
9
823
6
10
817
5
11
811
11
12
796
12
13



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14



-
15



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