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Customer Service Index Ranking Luxury Brands| 2013

Satisfaction ranking among vehicle owners who visit a service department for maintenance or repair work. Five measures are examined to determine overall customer satisfaction with dealer service: service quality, service initiation, service advisor, service facility and vehicle pick-up.
Region:USA
Ranking Type:positive
 
Name
Score
(1:1000)
Last
SyncForce Customer
1
862
1
3
856
3
4
852
4
6
846
6
7
842
9
8
840
10
10
830
11
11
825
12