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Prospect Satisfaction Index (PSI)| 2016

Annual U.S. auto industry benchmarking study measures how each brand's dealerships treat car shoppers. The independent study sent over 3,000 hired anonymous "mystery shoppers" into auto dealerships nationwide, then used the patent-pending PSI process to compile the results into an accurate measurement of how each brand's dealerships treat car shoppers.
Region:USA
Ranking Type:positive
 
Name
Score
()
Last
SyncForce Customer
2
112
3
4
109
5
5
106
7
6
106
6
8
105
8
9
105
19
10
104
12
11
104
15
12
104
10
13
104
4
14
103
20
15
103
13
16
103
16
17
103
14
18
102
18
19
102
11
20
102
22
21
102
24
22
102
21
24
101
17
25
101
28
26
100
31
27
100
23
28
100
27
29
99
30
30
99
26