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Prospect Satisfaction Index (PSI)| 2010

Annual U.S. auto industry benchmarking study measures how each brand's dealerships treat car shoppers. The independent study sent over 3,000 hired anonymous "mystery shoppers" into auto dealerships nationwide, then used the patent-pending PSI process to compile the results into an accurate measurement of how each brand's dealerships treat car shoppers.
Region:USA
Ranking Type:positive
 
Name
Score
()
Last
SyncForce Customer
2
110
2
4
107
6
5
107
3
6
106
7
7
106
10
8
106
25
9
105
8
10
105
16
11
105
19
12
105
17
13
105
24
14
105
20
15
105
13
17
105
14
18
104
23
19
104
-
20
104
15
21
104
9
22
104
12
23
103
-
24
103
18
25
103
-