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Prospect Satisfaction Index (PSI)| 2009

Annual U.S. auto industry benchmarking study measures how each brand's dealerships treat car shoppers. The independent study sent over 3,000 hired anonymous "mystery shoppers" into auto dealerships nationwide, then used the patent-pending PSI process to compile the results into an accurate measurement of how each brand's dealerships treat car shoppers.
Region:USA
Ranking Type:positive
 
Name
Score
()
Last
SyncForce Customer
2
108
3
3
108
4
4
107
2
6
106
1
7
105
5
8
104
9
9
104
12
10
104
21
12
104
11
13
104
16
14
103
10
15
103
13
16
103
20
17
103
18
18
103
24
19
102
-
20
102
17
21
102
-
22
102
19
23
102
23
24
102
22
25
102
25