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Prospect Satisfaction Index (PSI)| 2013

Annual U.S. auto industry benchmarking study measures how each brand's dealerships treat car shoppers. The independent study sent over 3,000 hired anonymous "mystery shoppers" into auto dealerships nationwide, then used the patent-pending PSI process to compile the results into an accurate measurement of how each brand's dealerships treat car shoppers.
Region:USA
Ranking Type:positive
 
Name
Score
()
Last
SyncForce Customer
3
106
4
4
104
-
5
104
14
6
103
-
7
103
5
8
103
-
9
102
22
10
102
-
11
102
-
12
102
10
14
101
2
15
101
25
16
100
12
17
100
6
18
100
8
19
99
13
20
99
-
21
99
24
22
99
18
24
98
20
26
98
17
27
98
9
29
95
15
30
94
21
31
94
16
32
89
-
33
88
-